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Job Description
Regional Property Manager
JOB SUMMARY:
As a Regional Property Manager, you must be a team player who is goal-driven, have strong organizational leadership skills, effective customer service, interpersonal and problem-solving skills. Supports and executes the Company’s strategies related to property management operations by directing the team members on the assigned portfolio of properties, and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives.
**This majority of this portfolio is located in Middletown, CT.**
JOB DESCRIPTION
Develops the annual budget(s) for the properties comprising the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Controller, client/owner, and others to address and resolve gaps in the financial performance of the portfolio.
Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices. Oversees the appropriate and adequate staffing at each community and supervises the acquisition, development, and management of community team members.
Promotes client satisfaction and retention through timely reporting and on-going communication about the performance of the properties and responds quickly and with urgency to client/owner concerns, questions, issues, and requests.
Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
Ability to oversee capex projects, common with large multi-family assets by conducting scope, bidding and oversight in accordance with asset business plans.
Ensures that the appearance and physical aspects of the properties meet the Company’s and owner’s established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and Company project team members.
Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
SKILLS AND ABILITY:
To perform this role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions.
Demonstrate leadership qualities
Strategic thinking skills
Supervisory experience
Warm, friendly and service oriented philosophy
High degree of flexibility and tolerance for change
Ability to train, develop, lead and mentor
Excellent written and verbal communication skills
Organized and detail oriented
Conflict resolution
EDUCATION /EXPERIENCE:
Minimum of an Associate's Degree, bachelor's degree preferred
Minimum of 5+ years onsite property management experience, multi-site and/or regional level preferred
3-5 years people management experience; supervisory experience of a team size of at least 10 employees
Ability to draw data driven insights from systems-driven reporting and communicate in business and financial terms to various stakeholders
Experience working with financials and budgets
General office, bookkeeping and sales skills
Proficiency in RealPage software and/or property manager related software applications preferred
Proficiency in Microsoft Office Suite and other computer applications
PHYSICAL DEMANDS:
Must be able to work a flexible work schedule to meet the demands of the business. Work is primarily sedentary in nature. The ability to communicate via verbal and written form is required.
TRAVEL REQUIREMENTS:
Up to 70% local travel within assigned market
Up to 30% travel outside of assigned market
BENEFITS:
Opportunities for quarterly bonus
Health & Life insurance, including dental and vision
Flexible Spending Account
Health Spending Account
Commuter Benefits
Generous PTO package and company holidays
Employer- matched 401(k) plans
100's of discounts on car rentals, hotels, amusement parks, and more
Additional perks throughout the year
Employee Assistance Program
Professional Development and Career advancement opportunities