Leasing Compliance specialist

Leasing Compliance Specialist

Rose Valley Management is looking to hire a Leasing Compliance Specialist to join our growing team!

JOB SUMMARY:

As a Rose Valley Management Leasing Compliance Specialist, you must be a team player who is goal-driven, and have strong organizational, customer service, interpersonal and problem-solving skills. Your objective is to positively guide potential residents through the entire move-in process. This is accomplished through answering phones and persuading prospective residents to visit the property in a friendly and professional manner, as well as consistent and timely follow-up calls and emails to prospective and/or current residents, conducting property tours and working with the potential residents to complete their application.

BENEFITS OF WORKING AT ROSE VALLEY:

• Opportunities for Monthly Commissions

• Health, Dental and Vision Insurance

• Flexible Spending Account

• Health Spending Account

• Commuter Benefits

• Generous PTO package

• 401K after 1 year of service with a company match

• 100's of discounts on car rentals, hotels, amusement parks, and more

• Additional perks throughout the year

QUALIFICATIONS:

• High school diploma or equivalent

• A current and valid Driver’s License

• At least 1 year of active leasing experience

• High energy, creative and loves to sale with ability to provide strategic marketing ideas and plans

• Strong communication skills with ability to give presentations over the phone and in person

• Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills

• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff

• Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible

• Dependable and punctual with flexibility to work weekends

• Proven ability to work toward and meet targets

• Solution-oriented thinker with strong problem-solving skills

• Working knowledge of RealPage software strongly preferred

JOB DESCRIPTION + RESPONSIBILITES:

• Before the lease start date review new move-in and renewal files to ensure all required documents have been received.

• Verify that required documents match system data and ensure they meet necessary qualifications. (Identification, Income, Rental History, Insurance, and all other required documents)

• Ensure that all documents are loaded into OneSite.

• Based on review of the files provide final approval for move-in or return the file to the originating team member to obtain the correct required documents.

• Deny applications if the documents do not meet the requirements.

• Countersign all new move-in and renewal files.

• Provide manager with weekly performance updates on team member files to identify areas of opportunity so they can be corrected.

• Perform monthly audits of in place lease files to ensure computer records of all tenants are accurate and current. Promptly and accurately maintain all file documents within OneSite.

• Perform annual reexaminations of HOC files. Assist participants in completing and signing all papers related to beginning housing assistance, interims, and annual re-certifications, explaining in easily understandable terms to ensure compliance with program rules.

• Perform annual reexaminations, as well as computing interim rent changes. Assist participants in completing and signing all papers related to beginning housing assistance, interims, and annual re-certifications, explaining in easily understandable terms to ensure compliance with program rules.

• Prepare monthly reports and attend meetings as necessary and required.

• Perform other related essential duties and tasks as assigned.

• Other duties as assigned.

We understand that in order to provide the best possible service to all parties involved, we must first start from within.

We invest in your continual learning and development, and together we lead the industry in workplace culture and innovation.

Rose Valley Management achieves success and makes positive impacts on the lives we touch and the communities in which we operate. We believe in creating those same experiences for our own team members.